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HOW TO BUY
 
 
 
 
 
 
If you're registered, with our web site you can purchase on line, if not you may enter New Registration at the Home page and fill in all your information so to receive back a password . With your password you can see the prices and place an order whenever you wish .For further information please contact our offices from  8,30  at  19,30 -Tel. + 39 347 6687199 - Fax  + 39 041 8842009 -info@muranoglass-vases.com
 
In order to be able to place an order, it is necessary to have a Vat Number ( only if you are part of the European Community, for other States not necessary the Vat Number )
 
Prices : You can look at the prices in the Restricted Area of the web site, all prices are unit ones and include the Vat.
 
Discounts : On top of the price list prices there will be applied a 30% re-sellers discount.
 
Minimum Order : Euro 300  assorted in articles and colour  ( Vat Number, only if you are part of the European Community, for other States not necessary the Vat Number )
 
Payments : You can make the payment with bank : Bank transfert in advance ( before to ship the order we'll send you the Proforma Invoice and instructions by Fax or e-mail )
 
If you wish you also can pay by following Credit Cards : PayPal -Visa -Master Card - American Express - ( it's the safer and faster payment way )
 
How to place orders : To place the orders it is recommended to use the online system on our web site, it's faster and it never fails, if there are any changes to make to the order it is possible to send it by  Fax + 39 041 8842009 or by e-mail:  info@muranoglass-vases.com
 
Customs duty & taxes ( Your Local Taxes ) are not included in the price : Customs duty & taxes ( Your Local Taxes ) are not included in the price, because they vary from country to country. For more informations, calculate your duty & taxes, visit : www.dutycalculator.com  ( Attention, our company does not assume any RESPONSIBILITY if the amounts derived from the counts of the site www.dutycalculator.com do not match the costs applied by customs in your state )
 
Delivery time : Orders are normally despatched in approx. 18 working days
 
Delivery & Shipment : The delivery of the order normally happens in approx. 2/3 working days with UPS  has a  tracking service where you can always trace your package is, to access this on-line service visit the web site ww.ups.com  or alternatively call the toll free number. Freight costs change depending to country, box dimension and weigth, for more information to shipping costs, please visit : www.ups.com
 
Product dimensions and composition : Every article showed on our web site and catalogue, has the object dimension's, height, diameter, weight, and composition's including, a brief explanation how the item has been made.
 
Packages : Given the large breadth of the sizes and shapes of our products can not be made of boxes or packages tailor-made, the product is carefully wrapped in bubble bag and inserted into a carton of good quality.
 
Guarantee : The Guarantee Original Murano Glass Certificate is supplied with all our collections and products,our all articles are produced using only original Murano Glass. We provide a further guarantee that the totality of our production is certified and 100% Made in Italy, created using Italian Glass

Each product is signed by hand : Our all products are made exclusively by hand, each of our article is signed by the our Master Glassmaker.

The Mark : Promovetro Consortium : Attached sticker ( Promovetro Consortium ) further proves its Murano origin.
 
Catalogue : We do not send catalogues by mail or courier any longer ( they got lost and took too much time to be delivered ) if you wish you can download our catalogue from our web site on the page Download Catalog , it is easy and quick and always updated with last models.
 
Recommended Products : On the left side under every page there are recommended products to add combined the purchased ones.

Attention : Due to handmade nature of our glass productions : the shapes, diameters, heights and colors might slightly vary.

We Thank you in advance for your trust and wish you to increase your business with us, as more than 1.500 clients all over the World in this years already have done purchasing our Hand craft Products Made in Italy 100%.

 

For further questions or details please visit the FAQ page on our web site.
 
 Please send us an e-mail at info@muranoglass-vases.com if we can help you, we'll be pleased to do it

 

  

 Tel. + 39  347 6687199    -   Fax.+ 39  041 8842009

e-mail : info@muranoglass-vases.com

Venice - Italy

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